Home / Legal
Legal & trust center
How we handle your data, the terms that govern our services, and the security and compliance practices behind everything we build.
Privacy Policy
Last updated: July 2026AzeelaAi Labs ("we", "us") respects your privacy. This policy describes what we collect, why we collect it, and the choices you have.
Information we collect
- Contact information you provide when you email us, request a demo, or subscribe to updates (name, email, company).
- Usage information from our products and website, such as pages visited and features used, to improve our services.
- Customer content processed by our products on your behalf, which remains yours and is handled per your agreement with us.
How we use information
- To provide, operate, and improve our products and services.
- To respond to inquiries and provide support.
- To send updates you've requested — you can unsubscribe at any time.
What we don't do
- We do not sell your personal information.
- We do not use enterprise customer content to train models without explicit agreement.
Data retention & your rights
We retain personal information only as long as needed for the purposes above or as required by law. You may request access, correction, or deletion of your personal information at any time by contacting info@azeelaai.com.
Terms of Service
Last updated: July 2026These terms govern your use of the AzeelaAi Labs website and, together with any applicable service agreement, our products and services.
Use of our services
- You may use our website and services only in compliance with applicable law and these terms.
- Product-specific terms in your subscription or master services agreement take precedence for those products.
- You are responsible for maintaining the confidentiality of your account credentials.
Intellectual property
All content on this site — including text, design, logos, and software — is the property of AzeelaAi Labs or its licensors. Customer content processed by our products remains the customer's property.
Acceptable use
- No attempts to disrupt, reverse engineer, or gain unauthorized access to our services.
- No use of our services to generate unlawful, harmful, or infringing content.
Disclaimers & liability
Our website is provided "as is" without warranties of any kind. To the maximum extent permitted by law, AzeelaAi Labs is not liable for indirect or consequential damages arising from use of this site. Liability for paid services is governed by the applicable service agreement.
Questions about these terms? Contact info@azeelaai.com.
Security-first, by design
Security is decided at the architecture layer, not patched in later. These are the practices behind every product and client deployment.
Encryption everywhere
Data encrypted in transit (TLS 1.2+) and at rest. Secrets managed through dedicated vaults with rotation and least-privilege access.
Isolation & least privilege
Per-workspace isolation, role-based access control, SSO/SAML support for enterprise plans, and full audit logging of privileged actions.
Private & hybrid options
For regulated workloads, we deploy on infrastructure you control — private cloud, VPC, or on-premises — so sensitive data never leaves your boundary.
Monitored & tested
Continuous monitoring, dependency scanning, and periodic penetration testing. Incidents are handled under a documented response plan with customer notification.
To report a vulnerability or request our security documentation, contact info@azeelaai.com.
Compliance & governance
We help organizations adopt AI in regulated environments, and we hold our own operations to the same standard.
Aligned with recognized standards
Our controls are aligned with industry frameworks including SOC 2 principles, GDPR, and HIPAA requirements for healthcare deployments.
Governed AI systems
Every AI system we ship includes human oversight controls, audit trails, and documented model behavior — governance is a deliverable, not a slide.
Your data, your region
Regional deployment options and private hosting keep data where your regulators expect it to be.
Compliance documentation
Security questionnaires, data processing agreements, and compliance documentation are available for enterprise customers on request.